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Community Support

Blue Cross and Blue Shield of Texas is here to help. We work with many community groups to make sure you get holistic support. This includes aid outside of your health care needs.

Coach high fiving player.

Health and Wellness Assistance

Your Texas Benefits

The state offers programs and services to help those in need. Learn about:

  • SNAP and WIC food benefits
  • TANF cash help to pay for basic needs such as housing, clothing, utilities, phone service and more
  • Support services such as long-term care, help with those who are elderly or disabled, support for caregivers, and more

Visit yourtexasbenefits.com.

Findhelp

Need assistance where you live? Search for programs in your ZIP code. You can apply to get help with:

  • Housing
  • Utilities
  • Food
  • Health care
  • And more.

Submit requests for resources and assistance. Those who qualify can self-refer to any community resource listed on the platform.

bcbstexas.findhelp.org

Feeding Texas™

Check out the largest hunger-relief network in the state. Feeding Texas provides food and resources through a network of food banks all over Texas. Find a food bank near you.

feedingtexas.org

Quality Improvement Program (QIP)

BCBSTX offers QIP to help you get the care and services that you need when you need it. You have access to:

  • Disease management programs for those with chronic conditions
  • Service coordination for help with simple to complex health needs
  • Help with transition of care after you get out of the hospital
  • Help getting medications
  • And more

Learn about programs that keep you well.

Best Benefits℠ Program

This program helps those who are disabled get government aid. The program can help if you have trouble when you apply for Supplemental Security Income (SSI) or Social Security Disability Insurance (SSDI). Learn if you qualify and how to use the program.

Best Benefits Program

Maternal and Infant Health Resources

Get help during and after pregnancy. Here are some ways to get support:

Mental Health Hotlines

If you are having a mental health crisis, there is help. Call one of the hotlines below. They are 24/7. Calls are private and at no cost to you. Note: If you have a life-threatening emergency, please call 911.

National Alliance on Mental Illness (NAMI)

You can get help after a mental health hospital stay. NAMI provides support and resources at no cost to you.

Call 1-800-950-NAMI (6264)

Text: 62640

Visit the website

988 Suicide & Crisis Lifeline

Call this hotline for support if you are in distress and need help during a crisis. You can speak with a trained crisis worker to get one-on-one support.

Call or text: 988

Chat online

Visit the website

National Maternal Mental Health Hotline

Get support before, during and after pregnancy. This hotline is for those who feel overwhelmed or depressed. A trained counselor will listen and help.

Call or text: 1-833-TLC-MAMA (1-833-852-6262)

Visit the website

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CONTACT US

Need Help?

If you have questions about your plan, we can help. To ask about what the plan covers, find a provider, change your PCP and more, just call the Customer Advocate Department. We are available Monday through Friday, 8 a.m. to 5 p.m. Central Time.

If you call after hours, please leave a message. We’ll call you back on the next business day. Members with hearing or speech loss can call the TTY/TDD line at 711.

CHIP and STAR, Call 1-888-657-6061 STAR Kids, Call 1-877-688-1811

Findhelp, formerly Aunt Bertha, is an independent company that provides community resource listings and discount programs for BCBSTX members.