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Member Resources

As a Blue Cross and Blue Shield of Texas member, we want to help you make the most of your plan. Explore some of the many resources available to you.

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Key Resources

Forms and Documents

Find commonly used forms and documents to help you manage your plan.

Go to Forms and Documents

Value-Added Services (VAS)

Your BCBSTX plan includes extra services that cover more than just standard Medicaid benefits.

Explore VAS

Your Online Account

Blue Access for Members℠ allows you to manage your health plan 24/7.

Sign Up or Log In

News and Upcoming Events

Explore recent news and find out about upcoming events.

Check out News and Events

Member Advisory Group

The Member Advisory group focuses on member needs. Join us to share your thoughts and learn about your plan.

Learn about Member Advisory Group

Community Support

We work with many community groups and offer programs to make sure you get the support you need.

Find community resources

Programs and Services

BCBSTX offers many programs and resources with your well-being in mind.

Helpful Information

Check out these resources to help you better manage your health care.

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CONTACT US

Need Help?

If you have questions about your plan, we can help. To ask about what the plan covers, find a provider, change your PCP and more, just call the Customer Advocate Department. We are available Monday through Friday, 8 a.m. to 5 p.m. Central Time.

If you call after hours, please leave a message. We’ll call you back on the next business day. Members with hearing or speech loss can call the TTY/TDD line at 711.

CHIP and STAR, Call 1-888-657-6061 STAR Kids, Call 1-877-688-1811