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Find Care

Blue Cross and Blue Shield of Texas wants you to get the care you need when you need it. We work with health providers who can serve your health care needs.

Doctor smiles at young girl during appointment.

Get the Care You Need

Need to find a provider or get help with a health issue? The resources below can help you.

Find a Doctor or Hospital

Provider Finder® makes it easy to search for providers in your area.

Virtual Care

Speak with a doctor 24/7 for urgent care. With Virtual Care, you get access when you need it.

Schedule Your Visit

Service Coordination

If you need help to manage your health care needs, our Service Coordinators can help.

Get More Help

What Are My Options for Care?

You have choices for where to get your medical or behavioral health care. Your Primary Care Provider (PCP) will provide most of your care, but they may also send you to other providers if you need special care. You can get care in a doctor’s office or with a virtual visit. You can also use the 24/7 Nurseline to get advice on common health problems. 

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CONTACT US

Need Help?

If you have questions about your plan, we can help. To ask about what the plan covers, find a provider, change your PCP and more, just call the Customer Advocate Department. We are available Monday through Friday, 8 a.m. to 5 p.m. Central Time.

If you call after hours, please leave a message. We’ll call you back on the next business day. Members with hearing or speech loss can call the TTY/TDD line at 711.

CHIP and STAR, Call 1-888-657-6061 STAR Kids, Call 1-877-688-1811