Alternative Formats
You can get the information on this website in Spanish. Use the Español link (“ES”) at the top of the web page. The web page will change to the Spanish version.
You can also speak with someone to get this information in alternate formats. This would include:
- Braille
- Large print
- Audio recordings
- Other electronic formats
Need to ask for information in another language or format? Please call the Customer Advocate Department. We are available 8 a.m. to 5 p.m. Central Time, Monday through Friday. The call is at no cost to you.
STAR and CHIP:
1-888-657-6061 (TTY: 711)
STAR Kids:
1-877-688-1811 (TTY: 711)
You can also write to us at:
Blue Cross and Blue Shield of Texas
CHIP, STAR, STAR Kids Plans
P.O. Box 51422
Amarillo, Texas 79159-1422