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TRS Virtual Health, powered by RediMD

RediMD offers medical virtual visits

NEW! As of Jan. 1, 2023, RediMD is now available for TRS-Care Standard participants. With virtual medical visits through RediMD, you and your covered family members* have access to licensed board-certified doctors, 24 hours a day, seven days a week. You can also get prescriptions sent to your pharmacy.

General medical conditions treated include:

  • allergies
  • blood pressure
  • cold
  • cough
  • flu
  • headaches
  • sore throat
  • and more

Medical virtual visit: $30

Immediate family members who don’t have a TRS-Care Standard health plan can also use TRS Virtual Health at a fixed rate. RediMD = $35/visit.

For more information and to set up your account:

  • Go to www.redimd.com/trscarestandard and follow the instructions to register. Enter the code trscarestandard when prompted. If you’re registering a family member who isn’t a TRS-Care Standard participant, use code TRS35
  • Download the RediMD mobile app from the Apple App Store or Google Play Store.
  • You can also call 1-855-942-4900 to speak to RediMD customer service.

*If the patient is 17 or younger, a parent or guardian must be present during the virtual visit.

Virtual and telephonic visits are powered by exclusive software owned and operated by RediMD. It is important to verify and understand the terms and conditions of your benefit plan. Terms and conditions may apply based on plan design with limitations and exclusions. Virtual and telephonic services provided are not to be accepted as a health plan or act as a pharmacy distributor or prescription manager. RediMD reserves the sole right to deny care when it believes the risk of possible abuse is present. A virtual visit with RediMD does not provide assurances prescription orders will be issued. RediMD does not prescribe DEA-controlled substances, non-therapeutic drugs, or drugs that may harm or lead to abuse. RediMD operates in many different states and is subject to regulatory rules and jurisdictional limitations. Oversight and program management, including contracted providers, of the virtual medicine services provided are solely controlled by RediMD. RediMD and the RediMD logo are registered trademarks of RediMD LLC and may not be used without written permission.

BCBSTX makes no endorsement, representations, or warranties regarding third-party vendors and the products and services offered by them. Blue Cross®, Blue Shield®, and the Cross and Shield Symbols are registered service marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans