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TRS Virtual Health, powered by TeladocTM

Teladoc offers medical virtual visits and mental health services.

With virtual medical visits through Teladoc, your employees and their families* have access to licensed board-certified doctors, 24 hours a day, seven days a week. They can also get prescriptions sent to their pharmacy.

General medical conditions treated include:

  • allergies
  • blood pressure
  • cold
  • cough
  • flu
  • headaches
  • sore throat
  • and more

Medical virtual visit cost

  • $12 for TRS-ActiveCare Primary, TRS-ActiveCare Primary+ and TRS-ActiveCare 2
  • $42 for TRS-ActiveCare HD

Immediate family members who don’t have a TRS-ActiveCare health plan can also use TRS Virtual Health at a fixed rate. Teladoc = $55/visit.

Teladoc also offers confidential mental health services for participants age 13 and older from a licensed therapist, psychologist, psychiatrist or certified drug and alcohol abuse counselor. 

Mental health conditions treated include:

  • alcoholism, addiction and substance-related disorders
  • attention disorders
  • depressive and anxiety disorders
  • eating disorders
  • personality disorders
  • and more

Mental health virtual visit cost

  • $0 for TRS-ActiveCare Primary, TRS-ActiveCare Primary+ and TRS-ActiveCare 2
  • 30% coinsurance after deductible** for TRS-ActiveCare HD

**Depending on whether a consultation is with a psychiatrist, psychologist, or social worker, other costs may be incurred.

For more information and to set up their account, they can:

*If the patient is 17 or younger, a parent or guardian must be present during the virtual visit.

Teladoc and the Teladoc logo are trademarks of Teladoc, Inc. and may not be used without written permission. Teladoc is being provided to TRS-ActiveCare members and members of plans administered by TRS-ActiveCare. Teladoc and Teladoc physicians are independent contractors and are neither agents nor employees of TRS-ActiveCare or plans administered by TRS-ActiveCare. Teladoc does not replace the primary care physician. Teladoc does not guarantee that a prescription will be written. Teladoc operates subject to state regulation and may not be available in certain states. Teladoc does not prescribe DEA controlled substances, non-therapeutic drugs, and certain other drugs which may be harmful because of their potential for abuse. Teladoc physicians reserve the right to deny care for potential misuse of services.

BCBSTX makes no endorsement, representations, or warranties regarding third-party vendors and the products and services offered by them. Blue Cross®, Blue Shield®, and the Cross and Shield Symbols are registered service marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans