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After continued contract negotiations, we’re happy to report that Southwestern Health Resources in North Texas rejoined Blue Cross and Blue Shield of Texas provider networks. SWHR includes Texas Health Resources and UT Southwestern hospitals, facilities and doctors.
The agreements are retroactive to April 1, 2025. Any claims on or after April 1 will be processed at the in-network benefit level. If participants have TRS-ActiveCare Primary or TRS-ActiveCare Primary+ plans, BCBSTX did NOT assign them a new Primary Care Provider during the negotiations.
They don’t need to take any action regarding their claims or PCP assignment.
SWHR will rejoin the TRS-ActiveCare networks.
As a customer-owned health insurance industry leader in Texas for 95 years, we advocate on behalf of the participant for high-quality, cost-effective health care. Our goal is to protect access to quality care at affordable rates. It's a responsibility BCBSTX takes seriously.
Participants can always use Provider Finder to find in-network hospitals and facilities in BCBSTX’s robust network.
They can also call a Personal Health Guide at 1-866-355-5999 anytime to find new doctors or for help with their plan.
In the case of a life-threatening illness or injury, participants should call 911 or go to the nearest emergency room right away. Emergency services are always covered at the in-network benefit level.