In-Home Health Visit

As part of our commitment to your health and wellbeing, your City of Austin Medicare Advantage plan includes an optional, In-Home Health Visit by a licensed and credentialed clinician (certified nurse practitioner, physician assistant or medical doctor) from Matrix Medical Network.

All members can receive an In-Home Health Visit. There is no obligation or cost. The 45-to-60-minute IHE or telehealth visit provides extra time outside of a Primary Care Provider for you to discuss your physical, emotional and mental health in the comfort of your home. This evaluation can help you discuss health concerns, learn more about disease management programs and have your home checked for possible safety issues.

You will first receive a letter from Matrix Medical Network, followed by phone calls on behalf of Blue Cross and Blue Shield of Texas to further explain IHE and steps for scheduling a visit.

All clinicians will answer COVID-19 screening questions before entering your home. CDC guidelines are being followed to ensure the safety of both you and the clinician.

Learn more about Matrix Medicare Network.

 

Community Care Health Network, dba Medical Matrix Network is an independent company that provides care management activities and member care services for Blue Cross and Blue Shield of Texas.