Open Enrollment
October 1 – November 1
Effective January 1, 2025, all City of Austin Medicare-eligible retirees and their Medicare-eligible dependents will receive medical and prescription drug coverage under the City of Austin retiree MAPD Open Access PPO plan administered by Blue Cross and Blue Shield of Texas.
- Medicare-eligible retirees and their Medicare-eligible dependents, WHO ARE CURRENTLY ENROLLED IN A CITY MEDICAL PLAN, will be automatically enrolled in this plan starting January 1, 2025.
- A Medicare-eligible dependent of a retiree who is not yet on Medicare may enroll in this plan at benselect.com/coa or by calling 1-888-584-2919.
- Retirees and their dependents can opt out of the Medicare Advantage plan by waiving the benefit at benselect.com/coa or by calling 1-888-584-2919.
Important Information
- View the Coverage and Benefits Page to learn about your plan coverage and formulary information.
- Visit the Frequently Asked Questions.
- Have additional questions regarding coverage? Get one-on-one help by calling the dedicated Customer Advocates at 1-855-380-8542 (TTY 711).
Open Enrollment Sessions
Free informational sessions are being offered on the following dates. You can attend in person or virtually online or via phone. Bring your questions and have the information kit handy.
Register Now
To attend a session, please register now.
After registering, you will receive a confirmation email with further details, including the webcast link if applicable.
In Person
Dates: September 4, 12, 18, and 25
Time: 10:00 a.m. – 11:30 a.m. CT
Location: City of Austin Learning and Research Center, 5202 E. Ben White Blvd, Suite 500, Austin TX 78741
Virtual
Dates: September 5, 12, 19, and 26
Time: 1:00 p.m. – 2:30 p.m. CT
Important Note
You must be enrolled in Medicare Part A and Part B to be a member of this retiree plan. You must also continue to pay your Part B premium, just as you do today. If you are eligible for Medicare Part A and/or Part B but are not enrolled, please contact Social Security right away. You can enroll online at www.ssa.gov or by calling 1-800-772-1213 (TTY 1-800-325-0778).
If you are not eligible for either Medicare Part A or B, please contact the Benefits Office for guidance on your next steps.