Tools and Resources
Access online tools and resources to help you manage your health care decisions, and download our free apps.
Member Services
Call for one-on-one help: 1-877-842-7562 TTY 711
Help is available 24 hours per day, 7 days per week except Thanksgiving and Christmas day.
Blue Access for MembersSM
The information you will see on BAM before January 1, 2024 will reflect your current UT SELECT plan. After January 1, 2024 or your effective date, your new UT CARE plan documents will be available on BAM.
If you haven’t already, register for BAM at www.bluemembertx.com.
This secure site and mobile app provide you easy access to view your health benefit information from anywhere.
You can:
- Search for health care providers.
- View claims status and up to 18 months of claims activity.
- Request an ID card or print a temporary ID.
- Find health and wellness information.
Grab your smartphone and your member ID card and text* BCBSTXAPP to 33633 to download the app and use BAM while you’re on the go.
*Message and date rates may apply.
Medicare Forms and Documents
Find Medicare Advantage, prescription drug, and other forms you need to help you manage your Medicare plan. This is a comprehensive list and may not apply to your specific Medicare plan.
If you would like to submit feedback directly to Medicare, please use the Medicare Complaint Form or contact the Office of the Medicare Ombudsman.