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Southwestern Health Resources Negotiation

After continued contract negotiations, we’re happy to report that Southwestern Health Resources in North Texas rejoined Blue Cross and Blue Shield of Texas provider networks. SWHR includes Texas Health Resources and UT Southwestern hospitals, facilities and doctors. 

The agreements are retroactive to April 1, 2025. Any claims on or after April 1 will be processed at the in-network benefit level. If you have TRS-ActiveCare Primary or TRS-ActiveCare Primary+ plans, BCBSTX did NOT assign you a new Primary Care Provider during the negotiations.

You don’t need to take any action regarding your claims or PCP assignment. 

Why It Matters

SWHR will rejoin the TRS-ActiveCare networks.

  • TRS-ActiveCare Primary
  • TRS-ActiveCare Primary+
  • TRS-ActiveCare HD

 

Why Negotiate

As a customer-owned health insurance industry leader in Texas for 95 years, we advocate on your behalf for high-quality, cost-effective health care. Our goal is to protect your access to quality care at affordable rates. It's a responsibility BCBSTX takes seriously.  

Next Steps

You can always use Provider Finder to find in-network hospitals and facilities in BCBSTX’s robust network.

You can also call a Personal Health Guide at 1-866-355-5999 anytime to find new doctors or for help with your plan.

In the case of a life-threatening illness or injury, call 911 or go to the nearest emergency room right away. Emergency services are always covered at the in-network benefit level.