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My Medical Ally

Second Opinion Services

As part of your medical plan, you and your covered dependents have access to second opinion services through My Medical Ally.

If you have been diagnosed with a serious medical condition or are weighing different treatment options, getting a second opinion can lend peace of mind and confidence in your care. It may also lead to better health outcomes.

It’s a good idea to get a second opinion when:

  • You have a serious or life-threatening diagnosis, like severe heart disease or cancer
  • You’ve been diagnosed with a chronic (long-term) disease, such as diabetes or asthma
  • You’ve been diagnosed with a rare condition
  • You’re not sure about a surgery or which treatment plan is best for you
  • Your current treatment isn’t working
  • You want to be sure you’re making the right decision about your health

A Medical Ally can help get an expert remote second opinion from a top-rated specialist, who may:

  • Suggest alternative tests to determine your diagnosis
  • Recommend alternative treatment options
  • Provide additional insight about your treatment plan

To get expert medical support with a Medical Ally, log in to the secure online portal  or call 1-888-361-3944.

My Medical Ally, powered by Alight Solutions, is an independent company that has contracted with Blue Cross and Blue Shield of Texas to provide expert opinion services for members with coverage through BCBSTX. BCBSTX makes no endorsement, representations or warranties regarding third-party vendors and the products and services offered by them.