Negotiation with Southwestern Health Resources
Our contracts with Southwestern Health Resources in North Texas expired on April 1, 2025. During the past several months, we worked closely with SWHR to try to negotiate new contracts. Unfortunately, we couldn’t reach agreements that protect the interests of our members and customers.
As of April 1, 2025, SWHR hospitals, facilities, doctors and health care professionals are no longer in our networks.
You are our priority. You continue to have access to our robust network of doctors, health care professionals, hospitals and facilities throughout North Texas. Check for options based on your plan by logging in to Blue Access for Members℠. If you don’t have access to BAM℠, go to the website on the back of your member ID card. You can also call the customer service number on your member ID card.
Why It Matters
SWHR includes Texas Health Resources and UT Southwestern hospitals, other health care facilities, doctors and health care professionals. SWHR is no longer in these networks as of April 1:
- ParPlan
- Blue Choice PPOSM
- Blue EssentialsSM
- Blue Advantage HMOSM
- Medicaid
- Blue Cross Medicare Advantage (PPO)SM
- Blue Cross Medicare Advantage (HMO)SM
SWHR doctors and hospitals will remain in the MyBlue HealthSM network.
Why Negotiate
As a customer-owned health insurance industry leader in Texas for 95 years, we advocate on your behalf for high-quality, cost-effective health care. Our goal is to protect your access to quality care at affordable rates. It is a responsibility we take seriously.
Next Steps
If you want to find another in-network doctor or hospital, we’ll work with you to move your care:
- Visit bcbstx.com and select Find Care to view our online provider directory, or visit your provider directory
- Register for or log in to BAM. If you don’t have access to BAM, go to the website on the back of your member ID card.
- Call the number on your member ID card
In the case of a life-threatening illness or injury, call 911 or go to the nearest emergency facility right away. Emergency services for commercial networks are covered at the in-network benefit level.