Non-Discrimination Notice
Health Care Coverage is Important for Everyone
We provide free communication aids and services for anyone with a disability or who needs language assistance. We do not discriminate on the basis of race, color, national origin, sex, age or disability.
To receive language or communication assistance free of charge, please call us at 855-710-6984.
If you believe we have failed to provide a service, or think we have discriminated in another way, contact us to file a grievance.
Office of Civil Rights Coordinator
300 E. Randolph St.
35th Floor
Chicago, Illinois 60601
- Phone: 855-664-7270 (voicemail)
- TTY/TDD: 855-661-6965
- Fax: 855-661-6960
- Email: CivilRightsCoordinator@hcsc.net
You may file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, at:
U.S. Dept. of Health Human Services
200 Independence Avenue SW
Room 509F, HHH Building 1019
Washington, DC 20201
- Phone: 800-368-1019
- TTY/TDD: 800-537-7697
- Complaint Portal: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
- Complaint Forms: http://www.hhs.gov/ocr/office/file/index.html
If you are a Medicare member, view your Non-Discrimination Notice here 
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If you are a Medicaid member, view your Non-Discrimination Notice here .
V1.0-2017