Tests and Testing Sites

Getting Tested

If you think you may have the virus or have been exposed to someone who has it:

• Call your doctor. Your doctor can order a COVID-19 diagnostic test and coordinate your testing at an in-network lab or pharmacy.
  
• If you don’t have a primary care doctor, we can help you find one. Call us at the Customer Service number on your BCBSTX member ID card.
• You can also find an in-network doctor by logging in to Blue Access for Members^SM or downloading the BCBSTX app to use our Provider Finder^®, under “Find Care In-Network.”

Some things to know about testing:

• COVID-19 diagnostic tests are covered at your regular benefit level, the same as other diagnostic tests, such as flu or strep.
  
• Some testing locations may not be in your health plan’s network, and you may pay more by using an out-of-network site.
• Some labs may not provide testing without a doctor’s order.
• Ask your doctor to refer you to an in-network testing site.
• Find out if the testing site is charging a separate/additional fee to give you the test, and exercise caution if visiting a non-State regulated or out-of-network “pop-up” testing site which may not have the same standards or billing practices as an in-network provider with your health plan. 

At-home testing

• Over-the-counter COVID-19 tests are not covered by your medical or pharmacy benefits. 

Benefits for members of self-funded plans may vary. If you are unsure what your plan covers, contact your benefits administrator or call BCBSTX Customer Service at the number listed on your member ID card.