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We continue to monitor the COVID-19 pandemic and are committed to helping customers and members stay informed.
What’s new: We’ve extended our Interfacility Transfer projected end date from July 31, 2020, to Sept. 30, 2020. We continue to make it easier to transfer our members from acute-care facilities to in-network, medically necessary alternative post-acute facilities.
As always, members should call the number on their ID card for answers to their specific benefit questions.
Initiative |
Effective Date |
Projected End Date |
COVID-19 Testing |
3/7/20 |
Cost-share waiver ends with the end of the Health and Human Services (HHS) public health emergency |
COVID-19 Testing-related visits |
3/18/20 |
Cost-share waiver ends with the end of HHS public health emergency |
Telehealth/Telemedicine |
3/18/20 |
Cost-share waiver extended through 8/31/20 For Medicare (not Part D) and Medicare Supplement plans, cost-share waiver extended through 12/31/20 |
COVID-19 Treatment |
4/1/20 |
Cost-share waiver extended through 8/31/20 |
Interfacility Transfer |
4/1/20 |
9/30/20* |
Prior Authorization extended on previously approved elective surgeries, procedures, therapies and behavioral health services |
Services scheduled between 1/1/20 and 6/30/20 |
12/31/20 |
Chest CT Scan |
3/2/20 |
End of HHS public health emergency |
*Date change/extension