Provider Training 2024

Blue Cross and Blue Shield of Texas Medicaid Provider Webinar Sessions

Our Medicaid Provider Network Department Team offers free webinars to both our existing and new providers to help learn more about Texas Medicaid. Whether you are looking for a refresher or want to learn something new, our registration is now open. Please note, registration is required for all webinars, please click on your preferred session date below. 

2024 Provider Webinar Sessions

Note: All times indicated are Central Time 

Taking Steps to Lower the Cesarean Section Rate

Medicaid Insourcing Behavioral Health and Medical BH Claims Processing Updates Webinar

Notes: All session are 3:00 p.m. to 4:00 p.m. Central Time. Select your preferred date below:

Behavioral Health Provider Orientation Training - 11:00 am to 1:00 pm Central time

Provider Orientation Training - 11:00 a.m. to 12:30 p.m. Central time

Service Coordination Overview Webinar - 11:00 am to 12:00 pm Central time

Utilization Management Provider Orientation Webinar - 11:00 am to 12:00 pm Central Time

Texas Health Steps - 11:00 am to 12:30pm Central Time

Claims Billing Provider Orientation

  • TBD

Healthy Texas Women and Women Plus

  • TBD

HEDIS Quick Reference Provider Webinar

  • TBD

Children and Pregnant Women 

  • TBD

2025 Upcoming Dates for Electronic Visit Verification  Provider Webinar Sessions (Coming Soon)

Texas Medicaid hosts 30-minute webinar sessions to learn more about Electronic Visits Verifications system and process. 

For more information on EVV, refer to the EVV Page.

If you have questions, please use the EVV email: BCBSTX_EVV_Questions@bcbstx.com

Availity® Essentials and Trainings

BCBSTX provides complimentary training opportunities for providers, billing services, clinical and administrative staff members who are new or already participating in a BCBSTX network. You're invited to join us for informal or participate in convenient online training sessions. For complete course descriptions and prerequisites, please select any of the courses below.

Availity® Essentials Prior Authorizations, Referrals, and Recommended Clincal Review Tools 

Learn how to electronically submit prior authorization and referral requests handled by BCBSTX Medical Management using Availity Essentials Authorizations & Referrals tool.

Note: Session is 11 a.m. to 12:30 p.m. Central time.

Availity Essentials Claim Status, Clinical Claim Appeals & Message This Payer 

Learn how to verify enhanced claim status, submit clinical claim appeals, reconsiderations requests and Message This Payer online and monitor status using the Availity Claim Status tool.                                                        

Note: Session is 11 a.m. to 12:30 p.m. Central time.                                                            

Availity Essentials Instructor Led Training

Register for this session to better understand how the electronic transactions can work for your organization. You’ll learn the importance of Manage My Organization, how to use the Patient ID Finder, instruction on how to verify patients' Eligibility and Benefits and more about other online options.

Note: Session is 11 a.m. to noon Central time. 

Remittance Viewer & Reporting On-Demand via Availity Essentials

These online tools give providers and billing services a convenient way to view claim detail information from the 835 Electronic Remittance Advice (835 ERA) and the Provider Claim Summary. Attend a webinar to learn how to gain or grant access, conduct a search, view general and payer-specific information and save or print results.

Note: Session is 1 to 2 p.m. Central time

The material presented in the webinar is for informational/educational purposes only, is not intended to be medical advice or a definitive source for coding claims and is not a substitute for the independent medical judgment of a physician or other health care provider. Health care providers are encouraged to exercise their own independent medical judgment based upon their evaluation of their patients’ conditions and all available information, and to submit claims using the most appropriate code(s) based upon the medical record documentation and coding guidelines and reference materials. References to other third-party sources or organizations are not a representation, warranty or endorsement of such organization. The fact that a service or treatment is described in this material, is not a guarantee that the service or treatment is a covered benefit and members should refer to their certificate of coverage for more details, including benefits, limitations and exclusions. Regardless of benefits, the final decision about any service or treatment is between the member and their health care provider.

Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSTX. 

BCBSTX makes no endorsement, representations or warranties regarding any products or services offered.  

Questions, please reach out to the Texas Medicaid Network Department.