08/03/2023
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The Cultural Competency Provider Training is now available on the Blue Cross and Blue Shield of Texas (BCBSTX) Provider Training section under “Related Resources”.
Why it matters
BCBSTX values the diversity of our members and providers. This training will help providers effectively deliver health care services that meet the social, cultural, and linguistic needs of our members.
Overview of Cultural Competency training
- Cultural diversity in the U.S. and in Texas
- Implementing CLAS Standards
- The benefits of providing culturally competent health care
- Working with culturally diverse patients
- Tools and resources
How long is the training
The training is via Brainshark (a web-based platform) and takes less than 15 minutes to complete. It also requires registration with Brainshark. All training is web-based and self-paced.
Questions
Providers, for questions or additional information, please:
- Contact your BCBSTX Medicaid Provider Network team at 1-855-212-1615
- Submit via email Texas Medicaid Network Department