Nov. 7, 2024, Revised Nov. 18, 2024
Effective Nov. 22, 2024, SmartRx has changed its name to HelpScript.
HelpScript offers assistance for certain eligible Teacher Retirement System of Texas participants with enrolling in pharmaceutical manufacturer copay assistance programs to eligible participants who are specific provider-administered specialty drugs. The manufacturer copay assistance ensures continued access to these drugs with a significantly reduced copay, which can improve adherence and clinical outcomes. This copay assistance applies only to the cost of the provider administered drug(s) and does not apply to office visits or any other associated cost.
What do I need to do
Providers don’t have to do anything. You will continue to follow your normal processes, use the same phone numbers and web addresses, including the same provider portal link.
More Information
- Review the TRS participant HelpScript FAQs
- If you have questions, call 1-833-798-6741 or visit HelpScript
HelpScript is an independent company that has been contracted by BCBSTX on behalf of TRS to provide TRS patient support services for certain covered drugs. HelpScript does not offer Blue Products or Services.