March 13, 2025
Blue Cross and Blue Shield of Texas would like to inform providers that the Texas Health and Human Service Commission posted the revised EVV Policy Handbook. The Handbook includes new and revised policies and is effective March 12, 2025. HHSC provided advance notice, so the entities below may prepare for the implementation of the new policies.
- Program providers
- Financial management services agencies (FMSAs)
- Consumer Directed Services (CDS) Employers
See EVV Policy Handbook Revision Log – March 2025 for full list of changes.
For general EVV questions, provider can email: BCBSTX_EVV_Questions@bcbstx.com.