March 21, 2025
Building a strong network of providers and working with you to serve our members is important to us. To support this effort, we will send our annual Provider Satisfaction Survey to a random sample of providers. The survey measures your satisfaction with Blue Cross and Blue Shield of Texas and identifies areas where we can improve.
How it works: SPH Analytics, a Press Ganey company, will administer this year’s survey between April and July. If you’re selected to participate, SPH will attempt to contact you via email, mail and phone.
- SPH will send email survey invitations beginning in late April to selected providers. These invitations will be followed by a mailed survey in May.
- If no response from email or mail, SPH will reach out by phone beginning in late June.
- Physicians, nurses, office managers or other qualifying staff may complete the survey.
Don’t miss this opportunity to give us your feedback.
Resources
Clinical Practice Guidelines
ImmTrac2 Texas Immunization Registry
Quality Improvement Toolkit and Tip Sheets for Medicaid providers
Texas Health Steps for Medicaid providers
Press Ganey is an independent company that provides technology and analytics services for BCBSTX. BCBSTX makes no endorsement, representations or warranties regarding third-party vendors and the products and services they offer.