10/25/2023
Open Hours Webinar Sessions
Webinar sessions will be available Monday through Friday until November 3, 2023, and do not require registration. Attendees can drop in and out between the selected hours listed below.
Program providers and FMSAs join here.
The webinar sessions will cover the following topics:
- Monday, Wednesday, Friday: 9:00 a.m. – 11:00 a.m.
- And a final session on Friday, November 3, 2023, from 1:00 p.m. – 3:00 p.m.
- Administrative
- Service Provider Management
- Member Management
- Scheduling
- EVV Clock In and Clock Out/EVV Visit Management
- Manual Visit Management
- Call Dashboard
- Tuesdays/Thursdays: 9:00 a.m. – 11:00 a.m.
- Billing
FMSAs, CDS employers and CDS employees join here.
The webinar sessions will cover the following topics:
- Fridays: 9:00 a.m. – 11:00 a.m.
- Services Portal
- EVV Clock In and Clock Out/EVV Visit Management
One-On-One Sessions
EVV users may schedule a one-on-one session with an HHAeXchange expert for additional help and training, by visiting the HHAeXchange webpage.
Questions
For general questions about EVV, such as policy questions, email BCBSTX_EVV_Questions@bcbstx.com.