Contact Us

Customer Service
1-866-355-5999
8 a.m. to 8 p.m.
(Central Time)
Monday – Friday

Preauthorization
1-800-441-9188
6 a.m. to 6 p.m.
(Central Time)
Monday – Friday
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INROADS® Behavioral Health
1-800-528-7264
8 a.m. to 5 p.m.
(Central Time)
Monday – Friday

BlueCard PPO Access
1-800-810-BLUE (2583)
24 hours, seven days a week

24/7 Nurseline
1-800-581-0368
Learn More

Condition Management
1-800-462-3275
Learn More

Mailing Address for Claims:
Blue Cross and Blue Shield of Texas
P.O. Box 660044
Dallas, TX 75266-0044

How Can We Help You?

Blue Cross and Blue Shield of Texas is proud to administer TRS-ActiveCare, the health benefits program for active public education employees.
 
Fill out an Enrollment Application and Change Form online and print it for your Benefits Administrator
 
Review Enrollment Guides and Benefits Booklets 
 
Search for a Doctor or Hospital
 
Learn more about the health, wellness, lifestyle and condition management programs available to ActiveCare 1, 2, and 3 plan participants through Blue Care Connection®
 
Download commonly used Forms 
Learn how to Recognize and Report Health Care Fraud 
Login to Blue Access for Members
User Name:
Password:
 
I forgot my User Name
I forgot my Password
Take a Tour of Blue Access for Members!
Take a Tour of Personal Health Manager!

Attention

Special Beginnings® is a comprehensive prenatal program that helps mothers take better care of themselves and their babies. To enroll or ask questions about the program, call toll-free: 
1-800-462-3275.

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