Effective January 1, 2010, Walmart has chosen New Directions as their behavioral health vendor.  Walmart members will continue to utilize BCBSTX behavioral health physicians, behavioral health professional providers, and behavioral health facilities.  Preauthorization will be required from New Directions for behavioral health services rendered in facilities, for both ambulatory and inpatient services. In addition, behavioral health office visits will need preauthorization upon the 9th visit per benefit year (which is calendar year).  You can contact New Directions beginning December 21, 2009 online at www.ndbh.com or by phone at (877) 709-6822.

posted 10/2009