The iEXCHANGE System has replaced BlueLINK as the automated precertification and referral system for Blue Cross and Blue Shield of Texas (BCBSTX).  iEXCHANGE offers both interactive voice response (IVR) phone application as well as a Web-based application.  iEXCHANGE will continue to support the direct submission and processing of referrals and precertifications by network physicians, professional providers and facilities within Texas.  This system allows physicians and other professional providers to obtain real-time access to network specialist referrals and approval of inpatient and outpatient procedures, 24-hours-a-day, seven-days-a-week.

iEXCHANGE Web is a service for authorized Physicians, Professional Providers and Facilities only.

To view the iEXCHANGE Web Reference Guide, or for assistance in using the iEXCHANGE applications, visit the BCBSTX Provider Web site.

The iEXCHANGE Web link is now available; to access the iEXCHANGE Web application, you will need to login with your iEXCHANGE ID, User ID and Password.

Note: If you are a participating Blue Cross and Blue Shield of Texas (BlueChoice & BlueChoice Solutions) and HMO Blue Texas Physician, Professional Provider or Facility and you do not have an iEXCHANGE ID, User ID and a password for iEXCHANGE Web, sign up now or click here to reset your password.

iEXCHANGE is also available by telephone 24 hours a day, 7 days a week at 1-800-413-0869.

Updated 5-2008