BlueCross and BlueShield of Texas (BCBSTX) is proud to offer complimentary educational webinar sessions to our provider community.

BCBSTX is committed to providing personalized one-on-one education to our valued providers. You will experience the maximum result from our training effectiveness which will foster satisfaction with BCBSTX.

In offering a variety of education topics, providers are allowed to choose specific topics which focus on their own office or individual needs. Our Provider Education Specialists are prepared and ready to provide the personalized attention you have come to expect from BCBSTX.

Current Education Modules Available for Training

• Availity
• BlueCard (out-of-state members)
• Clear Claim Connection (C3)
• EFT / ERA / EPS
• Eligibility Fax Back
• Fully Funded vs. ASO Groups
• iEXCHANGE (Automated Precertification & Referral System)
• Interactive Voice Response System (IVR)
• Predeterminations
• Provider Web site
• Refunds / Recoupments

To request training for specific education modules please e-mail Education Workshops/TX/HCSC.

Please include name, telephone number and modules of interest.

*These education modules represent the commonly requested modules from our provider community and are not all inclusive. You may choose specific education if you do not see your area of interest.

revised 5/2010