Availity’s new online Claims Research Tool (CRT) provides your office staff greater claims accuracy and increased office efficiency in managing your account receivables.  The CRT gives your staff fast, real-time access to enhanced Blue Cross and Blue Shield of Texas claim status information, with features that include:

• Status of multiple claims in one view
• Member ID and claim (DCN) number look-ups
• Patient account and group number information
• Detailed line-level information including reason codes and descriptions
• Related copay, deductible, and coinsurance amounts

The CRT also ends the need for costly, time-consuming phone calls.  The Availity online tip sheet makes using this great new tool a breeze.  Best of all, CRT delivers all of the above at no cost to you!

Availity is a registered trademark of Availity, L.L.C., an independent, third party vendor.

posted 09/2009