Helpful Numbers for Benefits Coordinators
Download and print the following for your desk reference:
Your BCBSTX Marketing Account Representatives
Frequently Called Phone Numbers and Addresses
| BCBSTX Customer Service | ERS Customer Service | Caremark Customer Service |
|
| PO Box 660044 Dallas, TX 75266-0044 (800) 252-8039 FAX (888) 368-3407 |
PO Box 13207 |
PO Box 659541 San Antonio, TX 78265-9541 (888) 886-8490 |
|
| TDD Line for Hearing Impaired (800) 735-2989 |
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| Blue Care Connection® | Evidence of Insurability | Prescription Drug Reimbursement | |
| Main Number (800) 462-3275 24/7 Nurseline (888) 334-9473 Special Beginnings (800) 462-3275 |
Dearborn NationalTM |
Caremark Claims Dept. |
|
| GBP Forms/PCP Changes | Magellan Behavioral Health, Inc. (formerly INROADS) | Mail Order Drugs | |
| BCBSTX Membership PO Box 655730 Dallas, TX 75265-5730 OR (800) 252-8039 |
Customer Service (800) 528-7264 |
Caremark Mail Service Program PO Box 659541 San Antonio, TX 78265-9541 |
|
Specialty Pharmacy Program |
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Triessent |
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