Contact Us

Blue Cross and Blue Shield of Texas
1001 E. Lookout Drive
Richardson, Texas 75082

General Information: (972) 766-6900
TTD: 735-2989

Product and Program Contact Information

If you are a member with a question about your coverage, please contact Customer Service or a specific department listed on this page:

Group Product Contacts
PPO/POS/Indemnity Plans (8 a.m. to 8 p.m. CST)	(800) 521-2227
HMO Blue Texas Plans (8 a.m. to 8 p.m. CST)	(877) 299-2377
Dental	(800) 521-2227
BCBSTX Behavioral Health (non-HMO) (Monday to Friday 8 a.m. to 6 p.m. CST) Magellan Behavioral Health (HMO Only) (Monday to Friday 8 a.m. to 6 p.m. CST)	(800) 528-7264 (800) 729-2422
Membership Department	(800) 445-2227
Individual Products
Individual Sales Representative (New Business Sales)	(800) 531-4456
Customer Service Representative (Existing Members)	(888) 697-0683
Medicare Supplement Customer Service Representative	(800) 654-9390
Dental Indemnity USA	(800) 820-9994
Human Resources
Human Resources Inquiries	(866) 977-7378
Regional Sales Offices (POS)
Abilene 4002 E. Loop 322 Abilene, TX 79602	(325) 793-4286
Amarillo 7901 Wallace Boulevard Amarillo, TX 79124	(806) 371-3000 (800) 403-4650
Austin 9442 Capital of Texas Highway, North Suite 500, Arboretum Plaza II Austin, TX 78759	(800) 336-5696
Beaumont 2615 Calder Street, Suite 700 Beaumont, TX 77702	(409) 896-0100
Corpus Christi 4444 Corona Drive, Suite 120 Corpus Christi, TX 78411	(361) 878-1600 (800) 442-1685
Dallas/Fort Worth 1001 E. Lookout Drive Building B, 14th Floor Richardson, TX 75082	(800) 399-5831
Houston 1800 West Loop Freeway South, Suite 600 Houston, TX 77027	(713) 354-7000 (800) 235-0796
Lubbock 5225 South Loop 289, Suite 207 Lubbock, TX 79424	(800) 399-5831
San Antonio 17806 IH 10 West, Building 2, Suite 200 San Antonio, TX 78257	(210) 558-5100
Tyler 3800 Paluxy Drive, Suite 540 Tyler, TX 75703	(800) 259-3668
Claims and Correspondence
Mail to:	Blue Cross and Blue Shield of Texas P.O. Box 660044 Dallas, TX 75266-0044
Supplier Registration
Supplier Registration	If you are interested in conducting business with Blue Cross Blue Shield of Texas, this link takes you to our Supplier Registration Portal.